Question 1

What is a car subscription and how is it different from renting?

Accepted Answer

A car subscription is like a flexible monthly car rental with no contracts. While traditional rentals work best for days or weeks, POSH subscriptions are perfect for 1+ months. You get one flat monthly fee that includes insurance, maintenance, registration, and roadside assistance—everything rolled into one payment. Unlike rental companies that charge daily rates plus separate insurance fees, POSH offers predictable monthly pricing with the freedom to cancel anytime. Think of it as Netflix for cars: subscribe, drive, swap to a different vehicle if you want, or cancel when you're done.

Question 2

Is this like renting a car long-term?

Accepted Answer

Yes and no. POSH is similar to long-term rental in that you don't own the vehicle, but we offer much better flexibility and value. Traditional long-term rentals (30+ days) typically cost $500-1500/month just for the car, then you pay extra for insurance ($15-30/day), maintenance, and registration. With POSH, everything is included in one monthly payment starting at $799. Plus, you can swap vehicles anytime or cancel with no penalties—something traditional rental companies don't allow.

Question 3

Can I use POSH for just a few months?

Accepted Answer

Absolutely! POSH is perfect for temporary needs of 1-12 months or longer. Whether you're relocating for work, waiting for your new car to arrive, your regular car is in the shop, or you just want to try before you buy, POSH gives you the flexibility of a rental with the convenience of a subscription service. Your first 2 weeks are FREE, and after that, continue month-to-month with no long-term commitment required.

Question 4

What do I need to sign up for POSH?

Accepted Answer

Getting started is simple. You just need: (1) A valid driver's license, (2) A payment method (credit/debit card), and (3) To be 21 years or older. We'll verify your phone number and run a quick background check. Most approvals happen within 24 hours, and you can be driving your first car within 2-3 days.

Question 5

Is insurance included in my monthly payment?

Accepted Answer

Yes! Full insurance coverage is included in your POSH subscription at no extra cost. You're covered for liability, collision, and comprehensive insurance. If you get into an accident, simply swap your vehicle—no deductibles, no insurance claims to file. This is a major difference from traditional car rentals, which often charge $15-30/day for insurance coverage on top of the rental rate.

Question 6

How often can I swap vehicles?

Accepted Answer

You can swap vehicles as often as you like, depending on your subscription plan and availability. Most members swap when they need a different vehicle type (SUV for a road trip, sedan for daily commuting) or when they simply want to try a different car. Check the app for available vehicles and schedule your swap—it's that easy. Each swap is included in your subscription.

Question 7

How does the first 2 weeks FREE trial work?

Accepted Answer

When you sign up for any POSH subscription plan, your first 2 weeks are completely free. We'll verify your driver's license and payment method, but you won't be charged until after your initial 2-week trial period. This gives you time to experience the service risk-free. If you decide it's not for you, simply return the vehicle before the trial ends with no charges. After 2 weeks, your monthly subscription payments begin automatically.

Question 8

What's included in my monthly payment?

Accepted Answer

Your POSH monthly subscription includes everything you need to drive worry-free:. Vehicle use with your chosen mileage plan (1800-2400 miles/month). Full insurance coverage (liability, collision, comprehensive). All scheduled maintenance and regular service. 24/7 roadside assistance. Vehicle registration and annual inspection fees. All state and local taxes. Ability to swap vehicles anytime. No hidden fees, no surprises

The only additional cost is fuel—you're responsible for keeping the tank filled.

Question 9

Are there any hidden fees?

Accepted Answer

No. POSH is built on transparent pricing—no dealer fees, no documentation charges, no surprise surcharges. Your monthly subscription rate is your total cost. The only scenario where you'd pay extra is if you exceed your monthly mileage limit ($0.40/mile over) or if you return the vehicle with damage beyond normal wear and tear. We'll walk you around the vehicle when you pick it up and when you return it to document its condition, so there are never any surprises.

Question 10

What happens if I go over my mileage limit?

Accepted Answer

Each POSH subscription plan includes generous monthly mileage (1800-2400 miles depending on your plan)—that's 3x more than traditional leases. Unused miles roll over month-to-month, so you have flexibility. If you do exceed your annual mileage allowance, there's a simple overage fee of $0.40 per extra mile, charged at the end of your subscription term. You can track your mileage anytime in the POSH app.

Question 11

Can I cancel my subscription anytime?

Accepted Answer

Yes! POSH has no long-term contracts or cancellation penalties. You can cancel your subscription anytime after your initial 2-week free trial. Just give us notice before your next monthly payment is due, return the vehicle in good condition, and you're all set. This is completely different from traditional car leases (which lock you in for 3-5 years) or rental agreements (which charge hefty early return fees).

Question 12

What if my car needs maintenance or repairs?

Accepted Answer

That's the beauty of POSH—maintenance is completely covered and hassle-free. If your vehicle needs scheduled maintenance, just let us know and we'll swap you into another vehicle while we handle the service. If something breaks or needs repair, same thing: swap to a new car immediately. You never have to visit a mechanic, schedule service appointments, or pay for repairs. We handle everything.

Question 13

Do I need good credit to subscribe?

Accepted Answer

POSH evaluates each application individually. While we do run a background and credit check, we're more flexible than traditional car leasing companies. You don't need perfect credit—we look at your overall profile. If you're 21+, have a valid driver's license, clean driving record, and can make monthly payments, you'll likely be approved.

Question 14

Can someone else drive my POSH vehicle?

Accepted Answer

Yes, with some restrictions. The primary subscriber must be present when picking up the vehicle. Additional drivers can be added to your subscription if they meet our driver requirements (21+, valid license, clean driving record). All drivers must be approved before driving the vehicle. This is outlined in your subscription agreement and can usually be arranged through the POSH app.

Question 15

How is POSH different from leasing a car?

Accepted Answer

POSH is much more flexible than traditional leasing: No long-term contract (month-to-month). Cancel anytime after trial period. Swap vehicles as often as you want. Insurance, maintenance, registration all included. No down payment (just first month's payment). 1800-2400 miles/month (much higher than leases). Traditional Lease: 3-5 year commitment required. Early termination fees ($1000s). Stuck with one vehicle for entire term. You pay for insurance, maintenance separately. Down payment required ($2000-5000+). Only 10,000-15,000 miles per year allowed. If you value flexibility and want to avoid long-term commitment, POSH is the better choice. If you want to own a specific car long-term, leasing or buying might make more sense.

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